Question 1

Is this legal? Do TikTokers know I'm tracking them?

Accepted Answer

Yes, it's public data — TikTok LIVE is a public broadcast. Chat messages, gifts, and viewer counts are visible to anyone watching the stream. We don't have any private access or inside deals with TikTok; we read the same public feed your browser does.

Question 2

How accurate are the earnings estimates?

Accepted Answer

We count diamonds in real time and convert at the industry-standard estimate of the creator payout rate: 1 diamond = $0.005 USD. TikTok does not publish an official rate. That rate already includes TikTok's ~50% platform cut, so the dollar amount we show is the creator's estimated take-home — not the viewer spend (which is roughly double). Every number is labeled 'estimated' and actual payouts vary with TikTok's regional rules and fees.

Question 3

How fast is 'real time'?

Accepted Answer

Events land in your dashboard within about 1.5 seconds of TikTok emitting them. We read the same WebSocket feed TikTok writes, so you see gifts and chat lines as they happen — not a 15-minute refresh like most analytics tools.

Question 4

Can I get alerts when a specific user comments?

Accepted Answer

Yes, on Studio. Set an alert for any username and you'll get pinged (push, email, or in-app) the moment they post a chat message in a live you're tracking. Keyword alerts are Studio too. Gift-spike and big-gift alerts come with Starter, and go-live alerts are on every plan, Free included.

Question 5

Does it work on mobile?

Accepted Answer

Yes, in your phone's browser. The web app is fully mobile-responsive and alerts can arrive as browser push notifications on every plan. There is no native iOS or Android app yet.

Question 6

Can I export chat logs?

Accepted Answer

Studio can export full chat + gift history as CSV, per session. Starter keeps the full history in-app but doesn't include CSV export. Free doesn't export.

Question 7

Can I record or rewatch a TikTok Live?

Accepted Answer

Unless the creator switched on Save LIVE Replay before going live, a TikTok Live is gone once it ends. TikMonitor records the TikTokers you pick automatically, so you can watch or download the full video for 14 days: Starter ($7.99/mo) records 1 creator and Studio ($24.99/mo) up to 10, with a minute-by-minute replay scrubber over the gift and chat timeline. Free accounts can try one 30-minute recording.

Question 8

Is there a free plan?

Accepted Answer

Yes. Free covers 1 creator with real-time payout in USD, go-live alerts, 10 live-monitoring hours a month, 14-day history, and the first 60 minutes of a live while it is still running (the whole live once it ends). Upgrade to Starter ($7.99/mo) for up to 3 creators, unlimited live hours, full-length sessions and automatic recording for 1 creator, or Studio ($24.99/mo) for 50 creators with recording for up to 10, replays, keyword alerts and CSV export.

Question 9

Can I get a refund?

Accepted Answer

Yes. Paid plans have no trial period, so every paid plan comes with a 7-day refund on its first charge: if it isn't worth it, contact us within 7 days of paying and we'll refund you in full. Cancel any time after that and you keep access until the end of the period you paid for.

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Everything happening on a live, as it happens.

Live earnings in USD

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